{"id":2446,"date":"2024-11-04T14:26:26","date_gmt":"2024-11-04T17:26:26","guid":{"rendered":"https:\/\/goevoscm.com.br\/?page_id=2446"},"modified":"2026-08-15T14:04:27","modified_gmt":"2026-08-15T17:04:27","slug":"aviso-de-privacidade-goevo","status":"publish","type":"page","link":"https:\/\/goevo.com.br\/en\/aviso-de-privacidade-goevo\/","title":{"rendered":"Privacy Notice"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2446\" class=\"elementor elementor-2446\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-50d23e1 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"50d23e1\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0623f94\" data-id=\"0623f94\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cb76f15 elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"cb76f15\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Privacy Notice - Platform<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bf9096b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bf9096b\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-189d1be\" data-id=\"189d1be\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-48ad429d elementor-widget-laptop__width-initial elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"48ad429d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 <b>WHAT WE DO WITH YOUR INFORMATION<\/b><\/p><p><span style=\"font-weight: 400;\">We&#039;ve done our best to explain clearly and simply what personal information we&#039;ll need from you and what we&#039;ll do with each piece of it. Therefore, we&#039;ve outlined the most important points below, which can also be read in full detail on our [link to relevant website\/page]. <\/span><b>Privacy Notice.<\/b><\/p><p><span style=\"font-weight: 400;\">Furthermore, this<\/span><span style=\"font-weight: 400;\">We are always available to answer any questions you may have through an environment for opening and interacting with support tickets. <\/span><a href=\"https:\/\/onboard.goevo.com.br\/\"><span style=\"font-weight: 400;\">Call Center<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">To discuss the User&#039;s personal data specifically, we have a dedicated channel: <\/span><span style=\"font-weight: 400;\">dpo@goevo.com.br<\/span><b><\/b><\/p><ul><li aria-level=\"1\"><b>Who is responsible for data processing?<\/b><\/li><\/ul><p><span style=\"font-weight: 400;\">We control the processing of personal data relating to our clients; that is, once the contracting company chooses to use our services, we will request some information and make decisions in order to provide our service in the best and safest way possible.<\/span><\/p><p><span style=\"font-weight: 400;\">We are data processors handling the personal data of third parties entered into our solutions by the Contracting Company; in other words, we process data based on the decisions of our clients, the data controllers.<\/span><\/p><p><span style=\"font-weight: 400;\">The Contracting Company is fully responsible for determining the purposes of the data that will be processed through the platform, for defining the most appropriate legal bases for this processing, and for informing data subjects in advance about the sharing of their data with the [Company Name]. <\/span><b>GOEVO<\/b><span style=\"font-weight: 400;\">. The Contracting Company shall not include any data or information on the platform without the knowledge and\/or specific consent (when applicable) of the data subject and\/or their legal representative. Likewise, the Contracting Company will be responsible for deleting the personal data it enters on the platform while the account is active, and must directly respond to requests from data subjects, so that... <\/span><b>GOEVO<\/b><span style=\"font-weight: 400;\"> He will follow your instructions.<\/span><\/p><p><span style=\"font-weight: 400;\">In addition, there are also some operators and\/or sub-operators contracted by <\/span><b>GOEVO<\/b><span style=\"font-weight: 400;\"> which may process personal data, such as legal counsel, developers, technology partners, servers, among others. Sub-operators may have access to the personal data of Users and\/or third parties related to the Contracting Company&#039;s business only to enable part of the solution of <\/span><b>GOEVO<\/b><span style=\"font-weight: 400;\"> provided by them and following the same rules set forth here.\u00a0<\/span><b><\/b><\/p><ul><li aria-level=\"1\"><b>How will we keep your data secure?<\/b><\/li><\/ul><p><span style=\"font-weight: 400;\">A <\/span><b>GOEVO <\/b><span style=\"font-weight: 400;\">We are very concerned about the security of your personal data. Therefore, we implement suggested measures that include a variety of security technologies and procedures to help protect your information. <\/span><b><\/b><\/p><ul><li aria-level=\"1\"><b>What information do you need to provide us in order to use our platform?<\/b><\/li><\/ul><p><span style=\"font-weight: 400;\">To register and use our services, you will need to provide:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Administrator User and other Users: Name, Phone Number, Email, and Department.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Contracting Company: Company Name, Trade Name, Address, CNPJ (Brazilian tax ID), Phone Number, Mobile Phone Number, Email, Name of Legal Representative and CPF (Brazilian individual tax ID) of Legal Representative.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">A <\/span><b>GOEVO<\/b><span style=\"font-weight: 400;\"> Depending on the functionality of the service, we may request additional information, such as usage preferences, transaction history, payment information (if applicable), and data related to the type of access or service contracted.<\/span><b><\/b><\/p><ul><li aria-level=\"1\"><b>For what purposes do we use your personal data?<\/b><\/li><\/ul><p><span style=\"font-weight: 400;\">All your data is processed for specific purposes and in accordance with the General Data Protection Law. We may process this information for:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To provide our service; and<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To provide support and customer service;<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">To better understand what we do with your information, we have provided a table in our Privacy Notice.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/p><ul><li aria-level=\"1\"><b>Who do we share your personal data with?<\/b><\/li><\/ul><p><span style=\"font-weight: 400;\">We will share your data with strictly necessary third parties in the cases mentioned in the Privacy Notice, with the legal consent of the data subject, and by court order or legal determination.<\/span><b><\/b><\/p><ul><li aria-level=\"1\"><b>Will your login logs be collected?<\/b><\/li><\/ul><p><span style=\"font-weight: 400;\">When you access our platform, we collect your login logs, which are a set of information regarding the date and time of use of a particular internet application from a specific IP address. This information will be kept by [Company Name]. <\/span><b>GOEVO<\/b><span style=\"font-weight: 400;\">,<\/span>under secrecy, in a controlled and secure environment, for a minimum period of 06 (six) months, pursuant to Law No. 12.965\/2014, and article 7, II, of Law No. 13.709\/18.<\/p><ul><li aria-level=\"1\"><b>Will personal data be collected indirectly?<\/b><\/li><\/ul><p><span style=\"font-weight: 400;\">In addition to access logs, we may also collect some information indirectly, according to our...<\/span><a href=\"https:\/\/goevoscm.com.br\/politica-de-cookies\/\"><span style=\"font-weight: 400;\"> Cookie Policy<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><b><\/b><\/p><ul><li aria-level=\"1\"><b>Will communication records be stored?<\/b><\/li><\/ul><p><span style=\"font-weight: 400;\">We will also store any conversations you have with us through our communication channels, as this will improve your service, make it more efficient, and serve as evidence\/proof of the service provided.\u00a0<\/span><b><\/b><\/p><ul><li aria-level=\"1\"><b>What are your rights?<\/b><\/li><\/ul><p><span style=\"font-weight: 400;\">Even if you have already provided us with your personal data, you have the full right to request from the controller, at any time: confirmation of the existence of processing of your data; access to your data; correction of your data; anonymization of your data;<\/span>\u00a0Blocking or deleting unnecessary, excessive, or unlawfully processed data; data portability to another provider; deletion of data, except for data required by law; information about who the data is processed with. <b>GOEVO <\/b>This information includes: shared data usage; information about the possibility of not providing consent and the consequences of refusal; and the option to withdraw and revoke consent.<\/p><ul><li aria-level=\"1\"><b>What does the Privacy Notice contain?<\/b><\/li><\/ul><p><span style=\"font-weight: 400;\">The following Privacy Notice is divided as follows to facilitate your access to the information:<\/span><\/p><ol><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Date the Text Was Made Available;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Explanation of Technical Terms or Terms in a Foreign Language;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Treatment Agents;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Information Security;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Data Collection;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Processing of Personal Data;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cancellation of the Platform, Account Access, and Data Deletion;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Rights of the Personal Data Subject;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Changes to the Privacy Notice;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Privacy Communication Channel;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Contact us for general inquiries.<\/span><b>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0<\/b><\/li><\/ol><div><b>\u00a0<\/b><\/div><div><b>\u00a0<\/b><\/div><p><b>\u00a0 \u00a0 \u00a0 \u00a0<\/b><b>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/b><b>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 PRIVACY NOTICE<\/b><\/p><p><span style=\"font-weight: 400;\">Before accessing the platform<\/span><span style=\"font-weight: 400;\">a <\/span><a href=\"https:\/\/goevo.com.br\/en\/\"><b>GOEVO<\/b><\/a><span style=\"font-weight: 400;\">, it is<\/span><span style=\"font-weight: 400;\"> It is important that you read, understand, and freely, unequivocally, and knowingly accept this Privacy Notice.<\/span><\/p><p><span style=\"font-weight: 400;\">This platform, whose name is <\/span><b>GOEVO<\/b><span style=\"font-weight: 400;\">, <\/span><span style=\"font-weight: 400;\">It is owned and maintained by <\/span><b>TPRIME TECHNOLOGY LTDA<\/b><span style=\"font-weight: 400;\">, a private legal entity constituted as a Limited Liability Company, registered with the CNPJ under number 06.906.517\/0001-20, with address at Avenida Industrial, No. 1680, Tower 2 \u2013 Room 1210, Campestre neighborhood, municipality of Santo Andr\u00e9, S\u00e3o Paulo\/SP, ZIP code: 09.080-500.<\/span><\/p><p><span style=\"font-weight: 400;\">This document aims to provide information about the collection, use, and storage (&quot;processing&quot;) of data provided by Users and is in accordance with Law No. 12.965\/2014 (Brazilian Internet Bill of Rights) and Law No. 13.709\/18 (Brazilian General Data Protection Law).<\/span><\/p><ol><li><b> DATE THE TEXT WAS MADE AVAILABLE<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">1.1. This document was drafted and made available on June 3, 2026.<\/span><\/p><ol start=\"2\"><li><b> EXPLANATION OF TECHNICAL TERMS OR TERMS IN A FOREIGN LANGUAGE<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">2.1. Below are the meanings of technical nomenclatures and terms in the English language:\u00a0<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Controller: The contracting company responsible for decisions regarding the processing of personal data.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Purchasing Management: a feature on the platform that automates the entire procurement cycle for goods and services.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><i><span style=\"font-weight: 400;\">Cookies<\/span><\/i><span style=\"font-weight: 400;\">These are small text files that are saved on the user&#039;s computer and can be retrieved by the website that sent them during browsing. They are mainly used to identify and store information about users.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cryptography: a set of principles and techniques for encrypting writing, making it unintelligible to those who do not have access to the agreed-upon conventions.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Personal data: information relating to an identified or identifiable natural person.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sensitive personal data: personal data concerning racial or ethnic origin, religious beliefs, political opinions, membership of a trade union or religious, philosophical or political organization, data concerning health or sex life, genetic or biometric data, when linked to a natural person.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Data Protection Officer (DPO): a person appointed by the controller and processor to act as a communication channel between the controller, data subjects, and the National Data Protection Authority (ANPD).<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">IP (or <\/span><i><span style=\"font-weight: 400;\">Internet Protocol<\/span><\/i><span style=\"font-weight: 400;\">A unique identifier for each computer connected to a network.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Operator: a natural or legal person, governed by public or private law, who processes personal data on behalf of the controller.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Data processing: any operation performed with personal data, such as those relating to collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, archiving, storage, elimination, evaluation or control of information, modification, communication, transfer, dissemination or extraction.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">User(s): the person(s) who use the platform&#039;s services.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">2.2. Types of Platform Users:<\/span><\/p><p><span style=\"font-weight: 400;\">2.2.1. <\/span><span style=\"font-weight: 400;\">Contracting Company: legal entity that contracts the services of <\/span><b>GOEVO<\/b><span style=\"font-weight: 400;\"> and chooses which applications\/features will be used.<\/span><\/p><p><span style=\"font-weight: 400;\">2.2.2. Master User is the person chosen by the Contracting Company to have access to all contracted applications and through whom they can create and manage other Users, as well as manage their access to the contracted applications.<\/span><\/p><p><span style=\"font-weight: 400;\">2.2.3. Collaborator Users: Individuals linked to the Contracting Company who have access to the contracted applications, according to the access definitions of the Master User.<\/span><\/p><ol start=\"3\"><li><b> TREATMENT AGENTS<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">3.1. We are the controllers of the processing of personal data relating to our clients, that is, once the Contracting Company chooses to use our services, we will request some information and make decisions in order to provide our service in the best and safest way possible.<\/span><\/p><p><span style=\"font-weight: 400;\">3.2. We are operators of the processing of personal data of third parties entered into our solutions by the Contracting Company, that is, we carry out data processing based on the decisions of our clients, the controllers.<\/span><\/p><p><span style=\"font-weight: 400;\">3.2.1. The Contracting Company is fully responsible for determining the purposes of the data that will be processed through the platform, for defining the most appropriate legal bases for this processing, and for informing the data subjects in advance about the sharing of their data with the [Company Name]. <\/span><b>GOEVO<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">3.2.2. The Contracting Company shall not include any data or information on the platform without the knowledge and\/or specific consent (when applicable) of the data subject and\/or their legal representative.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">3.2.3. Similarly, the Contracting Company will be responsible for deleting the personal data it enters on the platform while the account is active, and must directly respond to requests from data subjects, so that the <\/span><b>GOEVO<\/b><span style=\"font-weight: 400;\"> He will follow your instructions.<\/span><\/p><p><span style=\"font-weight: 400;\">3.2.4. Furthermore, the Contracting Company must establish data protection compliance processes, which includes, but is not limited to, the preparation of essential documents and the processing of data in accordance with the law, the regulations published by the National Data Protection Authority (ANPD), and the regulations relating to its activities.<\/span><\/p><p><span style=\"font-weight: 400;\">3.2.5. Thus, the Parties undertake to respect and act in accordance with the duties imposed on data processing agents by Law No. 13.709\/2018, being solely responsible for their actions, with the innocent Party having the right of recourse in cases of non-compliance and penalties, including judicial penalties and those applied by the National Data Protection Authority (ANPD).<\/span><\/p><p><span style=\"font-weight: 400;\">3.4. <\/span><span style=\"font-weight: 400;\">Some operators\/sub-operators are necessary for the platform to be available. Therefore, they will have access to User data for the following purposes:<\/span><\/p><p><span style=\"font-weight: 400;\">3.3.1. <\/span><a href=\"https:\/\/lp.upperstack.com.br\/diagnostico-gratuito\"><span style=\"font-weight: 400;\">Upper Stack:<\/span><\/a><span style=\"font-weight: 400;\"> Support for cybersecurity tools within AWS.<\/span><\/p><p><span style=\"font-weight: 400;\">3.2.1.\u00a0<\/span><a href=\"https:\/\/ads.google.com\/intl\/pt_br\/start\/lc\/compete\/?subid=br-pt-ha-awa-bk-c-lcg!o3~Cj0KCQjwof_QBhCgARIsADaMzOdL02yMGjp9dESTB4mxlWqQHCepRKFNNGtyiXavAvU3JS_pMdDJOQ0aAqQ2EALw_wcB~140965879609~kwd-94527731~17334788550~807326813731&amp;gclsrc=aw.ds&amp;gad_source=1&amp;gad_campaignid=17334788550&amp;gclid=Cj0KCQjwof_QBhCgARIsADaMzOdL02yMGjp9dESTB4mxlWqQHCepRKFNNGtyiXavAvU3JS_pMdDJOQ0aAqQ2EALw_wcB\" target=\"_blank\" rel=\"noopener\">Google Ads:<\/a><span style=\"font-weight: 400;\">\u00a0since it is the tool used to create ads;<\/span><\/p><p><span style=\"font-weight: 400;\">3.2.2.\u00a0<\/span><a href=\"https:\/\/login.sendgrid.com\/login\/identifier\" target=\"_blank\" rel=\"noopener\">SendGrid:<\/a><span style=\"font-weight: 400;\">\u00a0since it is the tool used to send marketing emails;<\/span><\/p><p><span style=\"font-weight: 400;\">3.2.3.\u00a0<\/span><a href=\"https:\/\/www.whatsapp.com\/\" target=\"_blank\" rel=\"noopener\">WhatsApp:<\/a><span style=\"font-weight: 400;\">\u00a0<\/span><span style=\"font-weight: 400;\">since it is the tool used for sending messages to customers and visitors, and for communicating with them.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">3.5. N<\/span><span style=\"font-weight: 400;\">Our contracting processes always prioritize the secure handling of User information. Therefore, from the moment these companies have access to this data, they become responsible for the security, handling, and appropriate sharing of this information., <\/span><span style=\"font-weight: 400;\">You may not disclose them for other purposes, in violation of current legislation or this Privacy Notice, under penalty of being held liable for all sanctions, especially those of a civil and criminal nature, and those applied by the National Data Protection Authority.<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">3.6. T<\/span><span style=\"font-weight: 400;\">International transfer: the servers used by<\/span><span style=\"font-weight: 400;\">a <\/span><b>GOEVO<\/b><span style=\"font-weight: 400;\">,<\/span> <span style=\"font-weight: 400;\">which are equipped with mechanisms capable of ensuring the security of your data, are located<\/span><span style=\"font-weight: 400;\"> outside of Brazil,<\/span><span style=\"font-weight: 400;\"> More precisely, in the United States, and they are used so that the <\/span><b>GOEVO <\/b><span style=\"font-weight: 400;\">so that it can perform its service properly, as determined by article 33, IX, of Law No. 13.709\/18.<\/span><\/p><ol start=\"4\"><li><b> INFORMATION SECURITY<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">4.1. A <\/span><b>GOEVO<\/b> <span style=\"font-weight: 400;\">We are very concerned about the security of your personal data. Therefore, we implement all the measures suggested by the National Data Protection Authority (ANPD) in its Guidance Guide for Small Data Processing Agents, which includes a variety of technologies and security procedures to help protect your information.<\/span><\/p><p><span style=\"font-weight: 400;\">4.1.1. In addition, we have effective measures and controls in place to prevent or reduce Information Security risks, with an approach focused on the Principles of the subject, in order to prevent, detect, respond to, and recover quickly from a threat to protect the confidentiality, integrity, and availability of technological assets and information.<\/span><\/p><p><span style=\"font-weight: 400;\">4.2. All access logs, a set of information relating to the date and time of use of a particular internet application from a specific IP address, will be maintained by <\/span><b>GOEVO<\/b><span style=\"font-weight: 400;\">, under secrecy, in a controlled and secure environment, for a minimum period of 06 (six) months, pursuant to Law No. 12.965\/2014, and article 7, II, of Law No. 13.709\/18.<\/span><\/p><p><span style=\"font-weight: 400;\">4.3. A <\/span><b>GOEVO<\/b> <span style=\"font-weight: 400;\">[The company] is committed to preserving the stability, security, and functionality of the platform through technical measures compatible with international standards and by encouraging the use of best practices. However, no service available on the internet has a complete guarantee against illegal intrusions. In cases where unauthorized third parties illegally invade the system, [the company]... <\/span><b>GOEVO<\/b><span style=\"font-weight: 400;\"> We will do our best to find the person responsible for the illegal activity, but we are not liable for any damages caused by them.<\/span><\/p><ol start=\"5\"><li><b> DATA COLLECTION\u00a0<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">5.1. For registration and use of the services of <\/span><b>GOEVO<\/b> <span style=\"font-weight: 400;\">The following information will be required:<\/span><\/p><p><span style=\"font-weight: 400;\">5.1.1. <\/span><span style=\"font-weight: 400;\">Administrator User and other Users: Name, Phone Number, Email, and Department.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">5.1.2. Contracting Company: Company Name, Trade Name, Address, CNPJ (Brazilian tax ID), Phone Number, Mobile Phone Number, Email, name of legal representative and CPF (Brazilian individual tax ID) of legal representative.<\/span><\/p><p><span style=\"font-weight: 400;\">5.2. A <\/span><b>GOEVO<\/b><span style=\"font-weight: 400;\"> Depending on the functionality of the service, we may request additional information, such as usage preferences, transaction history, payment information (if applicable), and data related to the type of access or service contracted.<\/span><\/p><p><span style=\"font-weight: 400;\">5.3. <\/span><span style=\"font-weight: 400;\">Contact history:<\/span><span style=\"font-weight: 400;\"> a <\/span><b>GOEVO<\/b> <span style=\"font-weight: 400;\">It stores information about all interactions already carried out with Users, such as through the platform.\u00a0 <\/span><b>GOEVO<\/b><span style=\"font-weight: 400;\">, in <\/span><a href=\"https:\/\/onboard.goevo.com.br\/\"><span style=\"font-weight: 400;\">Call Center<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><span style=\"font-weight: 400;\">Because this will improve your service, make it more efficient, and can be used as evidence\/proof of the service provided.<\/span><\/p><p><span style=\"font-weight: 400;\">5.4. <\/span><span style=\"font-weight: 400;\">Information we collect indirectly<\/span><span style=\"font-weight: 400;\">In addition to access logs, we may also collect some information indirectly, as outlined in our Cookie Policy.<\/span><\/p><ol start=\"6\"><li><b> PROCESSING OF PERSONAL DATA<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">6.1. By accepting this Privacy Notice, the User understands that the collection and processing of the personal data below are necessary for the execution of the contract with the company. <\/span><b>GOEVO<\/b><span style=\"font-weight: 400;\">, as per the information presented below.<\/span><\/p><table><tbody><tr><td><p><b>Type of Personal Data<\/b><\/p><\/td><td><p><b>Legal Basis<\/b><\/p><\/td><td><p><b>Purpose<\/b><\/p><\/td><\/tr><tr><td><p><b>Company Name<\/b><\/p><p><b>Trade Name<\/b><\/p><\/td><td><p><span style=\"font-weight: 400;\">Necessary for the execution of a contract or preliminary procedures related to a contract to which the data subject is a party, at the request of the data subject (Art. 7, V, Law No. 13.709\/2018).<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">Used to identify the Contracting Party. Furthermore, this information is essential for contacting the Contracting Company to address their requests.<\/span><\/p><\/td><\/tr><tr><td><p><b>CNPJ<\/b><\/p><p><b>Address<\/b><\/p><\/td><td><ol><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Necessary for the execution of a contract or preliminary procedures related to a contract to which the data subject is a party, at the request of the data subject (Art. 7, V, Law No. 13.709\/2018).<\/span><\/li><\/ol><p><span style=\"font-weight: 400;\">b) Necessary for the performance of a contract or preliminary procedures relating to a contract to which the data subject is a party, at the request of the data subject (Art. 7, V, Law No. 13.709\/2018).<\/span><\/p><\/td><td><ol><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Used to identify the Contracting Company. Furthermore, this data is necessary to formalize the contract signed between the Parties and to perform anti-fraud checks.<\/span><\/li><\/ol><p><span style=\"font-weight: 400;\">b) In this case, the address is used for contact and login registration on the platform.\u00a0<\/span><\/p><\/td><\/tr><tr><td><p><b>Telephone<\/b><\/p><p><b>Cell phone<\/b><\/p><p><b>E-mail<\/b><\/p><\/td><td><p><span style=\"font-weight: 400;\">a) Necessary for the execution of a contract or preliminary procedures related to a contract to which the data subject is a party, at the request of the data subject (Art. 7, V, Law No. 13.709\/2018).<\/span><\/p><p><span style=\"font-weight: 400;\">b) Necessary to meet the legitimate interests of the controller or a third party (Art. 7, IX, Law No. 13.709\/2018).<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">a) In the case of email, it is used for validation and login of registration on the platform. It is used as a means of communication with the User, for contacts and interactions throughout the journey of using the Platform.<\/span><\/p><p><span style=\"font-weight: 400;\">b) In the case of email, it is also used for sending informational emails.<\/span><\/p><\/td><\/tr><tr><td><p><b>Name of Legal Representative \/ Taxpayer Identification Number (CPF) of Legal Representative<\/b><\/p><\/td><td><p><span style=\"font-weight: 400;\">Necessary for the execution of a contract or preliminary procedures related to a contract to which the data subject is a party, at the request of the data subject (Art. 7, V, Law No. 13.709\/2018).<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">Used to identify the legal representative in order to ensure that decisions are being made by someone with the authority to do so.\u00a0<\/span><\/p><\/td><\/tr><tr><td><p><b>Access log (IP \u2013 Internet Protocol \u2013 date and time of access)<\/b><\/p><\/td><td><p><span style=\"font-weight: 400;\">Compliance with a legal or regulatory obligation by the controller (Art. 7, II, Law No. 13.709\/2018).<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">Compliance with Article 15 of Law No. 12.965\/2014, which imposes the duty of\u00a0 <\/span><b>GOEVO<\/b><span style=\"font-weight: 400;\"> to keep the respective records of access to internet applications, under secrecy, in a controlled and secure environment, for a period of 6 (six) months.<\/span><\/p><\/td><\/tr><tr><td><p><b>Data that can be registered by the User (Name, Phone, Email and Department)<\/b><\/p><\/td><td><p><span style=\"font-weight: 400;\">In this case, the <\/span><b>GOEVO<\/b><span style=\"font-weight: 400;\"> The Data Processor is the legal basis for the transaction, and the Controller must define the legal basis for it.<\/span><\/p><\/td><td><p><span style=\"font-weight: 400;\">In this case, the <\/span><b>GOEVO<\/b><span style=\"font-weight: 400;\"> The Data Processor is the legal basis for the transaction, and the Controller must define the legal basis for it.<\/span><\/p><\/td><\/tr><\/tbody><\/table><ol start=\"7\"><li><b> CANCELLATION OF THE PLATFORM, ACCESS ACCOUNTS AND DATA DELETION<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">7.1. Cancellation of access accounts by <\/span><b>GOEVO<\/b><span style=\"font-weight: 400;\">a <\/span><b>GOEVO<\/b><span style=\"font-weight: 400;\">\u00a0It may, at its sole discretion, block, restrict, disable or prevent any User&#039;s access to the platform whenever inappropriate conduct is detected.<\/span><\/p><p><span style=\"font-weight: 400;\">7.2. Cancellation of access accounts by the User: to cancel services and request the deletion of the access account, the User must make the request via the link. <\/span><a href=\"https:\/\/onboard.goevo.com.br\/\"><span style=\"font-weight: 400;\">Call Center<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p><p><span style=\"font-weight: 400;\">7.3. <\/span><b>When the purpose of data processing ends or upon request via email (dpo@goevo.com.br), the User will have all their data deleted immediately and permanently, except for data whose maintenance is mandatory by law or regulation, data necessary for the regular exercise of rights in judicial, administrative or arbitration proceedings, such as access logs, which will be kept confidential in a controlled and secure environment, in accordance with Law No. 12.965\/2014 and with the legal basis of art. 7, II, of Law No. 13.709\/18.<\/b><\/p><ol start=\"8\"><li><b>RIGHTS OF THE PERSONAL DATA SUBJECT\u00a0\u00a0<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">8.1. The holder of personal data has the right to obtain from the controller, in relation to the data processed by it, at any time and upon request:<\/span><\/p><p><span style=\"font-weight: 400;\">8.1.1. Confirmation of the existence of data processing.<\/span><\/p><p><span style=\"font-weight: 400;\">8.1.2. Access to data.<\/span><\/p><p><span style=\"font-weight: 400;\">8.1.3. Correction of incomplete, inaccurate, or outdated data.<\/span><\/p><p><span style=\"font-weight: 400;\">8.1.4. Anonymization, blocking or deletion of unnecessary, excessive or processed data in violation of the provisions of Law No. 13.709\/2018.<\/span><\/p><p><span style=\"font-weight: 400;\">8.1.5. Portability of data to another service or product provider, upon express request, in accordance with the regulations of the national authority, observing commercial and industrial secrets.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">8.1.6. Deletion of data processed with the consent of the data subject, except in the cases provided for in Law No. 13.709\/2018.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">8.1.7. Information on public and private entities with which the controller has shared data.<\/span><\/p><p><span style=\"font-weight: 400;\">8.1.8. Information about the possibility of not providing consent and the consequences of refusal.<\/span><\/p><p><span style=\"font-weight: 400;\">8.1.9. Revocation of consent.<\/span><\/p><p><span style=\"font-weight: 400;\">8.2. Case a <\/span><b>GOEVO<\/b><span style=\"font-weight: 400;\"> Upon receiving a request to exercise rights from data subjects, the Controlling User will be responsible for directly responding to the data subject.<\/span><\/p><ol start=\"9\"><li><b> Changes to the Privacy Notice<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">9.1. A <\/span><b>GOEVO<\/b><span style=\"font-weight: 400;\"> The platform may unilaterally add to and\/or modify any clause contained in this Privacy Notice. The updated version will apply to platform use from the date of its publication. Continued access to or use of the platform after publication will confirm the validity of the new Privacy Notice for Users.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">9.2. If the change made requires <\/span><span style=\"font-weight: 400;\">User consent<\/span><span style=\"font-weight: 400;\">, You will be given the option to freely, unequivocally, and knowingly accept the new text or reject it.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">9.3. If the User does not agree with the change, they may choose not to consent to specific actions or may terminate their relationship with the company entirely. <\/span><b>GOEVO<\/b><span style=\"font-weight: 400;\">. However, this termination will not exempt the User from fulfilling all obligations assumed under previous versions of the Privacy Notice.<\/span><\/p><ol start=\"10\"><li><b> Privacy Communication Channel<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">10.1. A <\/span><b>GOEVO<\/b><span style=\"font-weight: 400;\"> The email address dpo@goevo.com.br is indicated, in accordance with article 41 of the General Data Protection Law, to accept complaints and communications from data subjects and the National Data Protection Authority, provide clarifications and take appropriate measures.<\/span><\/p><p><span style=\"font-weight: 400;\">10.2. A <\/span><b>GOEVO<\/b><span style=\"font-weight: 400;\">\u00a0It has a specific text to regulate the usage license, rights, duties, guarantees, and general provisions: <\/span><a href=\"https:\/\/goevoscm.com.br\/aviso-de-privacidade\/\"><span style=\"font-weight: 400;\">Terms of use<\/span><\/a><span style=\"font-weight: 400;\">. All of these documents form an inseparable part of this Privacy Notice.<\/span><\/p><p><span style=\"font-weight: 400;\">10.3. If the communication concerns third-party data entered into the platform by the User, the User must provide a communication channel for this purpose, and in the event of receiving a request, the <\/span><b>GOEVO<\/b><span style=\"font-weight: 400;\"> will adopt the measures agreed upon in accordance with the contract signed between the Parties.<\/span><\/p><ol start=\"11\"><li><b> CONTACT US FOR GENERAL INQUIRIES<\/b><\/li><\/ol><p><span style=\"font-weight: 400;\">11.1. A <\/span><b>GOEVO<\/b> <span style=\"font-weight: 400;\">provides the following channel <\/span><span style=\"font-weight: 400;\">to resolve any questions you may have through an environment for opening and interacting with support tickets. <\/span><a href=\"https:\/\/onboard.goevo.com.br\/\"><span style=\"font-weight: 400;\">Call Center.<\/span><\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Aviso de Privacidade &#8211; Plataforma \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-2446","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.2 (Yoast SEO v28.2) - 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